Jackpota Casino Review

Jackpota is a social casino that caught our eye pretty quickly once it popped up on the scene. Thanks to rich colors and a professional feel, it does instantly leave a solid first impression. We found that the first impression lasted a long time.

We expected Jackpota Casino to be slot-heavy, and although there are over one thousand to choose from, there are also live dealer games and table games, too. It took some time to find the non-live table games like blackjack, but it was still a refreshing change of pace. When it comes to the slots themselves, they are well-organized with enough themes to appeal to any player. Jackpota also features a lot of premium providers. 

When we return to play with Jackpota, there are two shiny reasons. The free 1,500 gold coins every day are a generous gift that allows us to explore more. Then, there are the massive jackpots that are available on almost every game. The grand jackpot starting at 200 million gold coins is hard to ignore.

The gaming experience is a blast with Jackpota.

Jackpota Casino is more limited than a lot of sweepstakes casinos when it comes to availability! Check out this list of legal states to see if you can access the casino legally:

Redemptions are an area where we find that Jackpota lags behind other sweepstakes casinos. Where Jackpota's simplicity in redeeming coins is an undeniable plus, the redemption speed is a much larger minus. 

Most social casinos will process redemptions within two days, especially when cryptocurrency isn't involved (such as with Jackpota). For example, Legendz Casino promises that redemptions will be processed in at least two hours, or the player will receive free spins. 

With Jackpota, cash prizes almost always take multiple business days, with two to four days a common sweetspot. Gift cards are often in a player's email account within two days, sometimes within 12 hours, but that still isn't impressive. Fortunately, this is an area where Jackpota can improve.

For all Jackpota Casino redemptions, one sweep coin equals one dollar. Here are Jackpota's redemption options and minimums:

Jackpota Casino has plenty of customer support options, which is nice. However, the site seems to heavily push the FAQs and request submissions to handle issues. Although both methods worked smoothly when we tried them, it's a bit odd that the other customer support options are more difficult to find.

Although the site says that they have an email and phone number to reach, it's not included on the same page. In fact, we had to search for both online, which would've been inconvenient if we had a pressing issue and needed to reach out with one of those methods. 

Meanwhile, the live chat is locked until a player's first gold coin purchase.

Jackpota's customer support shouldn't get knocked too hard because our questions were ultimately answered in a timely manner. It's also a 24/7 service. However, more transparency would've gone a long way toward making the experience more pleasant.

Jackpota Casino nails gaming. The daily free coins entice consistent logins and spins. The game library is incredible and has expanded to include live dealer games for extra variety. The platform is well-organized, games provide key information before loading them, and it's overall aesthetically pleasing. Visiting Jackpota to play games will seldom be a rough experience. The site's flaws are around the edges. It's restricted in over a dozen states, including a major player in New York. There are limited payment options, plus slow redemption speeds. The customer service is somewhat vague and inconvenient for no reason. In the world of sweepstakes casinos, Jackpota has a firm grasp as a good, but far-from-perfect, option.